Bamboo Cricket monitors Email Response from not just outbound campaigns but emails that come through your website. In a recent test over two weeks we identified over 700 customer emails that the client previously didn't receive as they were responses to an outbound campaign.

In addition to identifying those all important client communications, we monitor the soft bounces for challenge response messages as well as change of addresses within the Out of Office notifications. The result is we typically save 3.6 email addresses per 1000 emails you send that would have eventually been suppressed by the outbound sending system.